Senior Product Manager - Content Safety

4w1 month ago

Canva

Sydney, AU · Full-time · A$180,000 – A$220,000

About this role

Join the team redefining how the world experiences design at Canva. As a Senior Product Manager on the Content Safety team, you will ensure that content created with Canva remains safe for all users, directly supporting our Trust & Safety Operations team of moderators.

In this role, you will translate complex multi-stakeholder needs into intuitive products and services, collaborating with engineers to turn safety into usability. You will define measurable safety outcomes, prioritize incoming requests, and support the Team Eng Lead in managing the backlog and development sprints.

You will build a deep understanding of current user protection mechanisms across Canva, driving innovation in safety capabilities to stay ahead of emerging threats and industry regulations. Partnering with engineering leadership, you will refine and operationalize the vision and strategy for content safety across review tooling, policy enforcement, and UX.

This role offers the opportunity to work with cross-functional teams including data science, investigations, operations, legal, policy, GenAI, education, and enterprise. You will proactively communicate product vision and roadmap progress to stakeholders at all levels, building visibility for the team's impact on safety and risk.

Requirements

Proven experience as a Product Manager, ideally in trust and safety, content moderation, or a related safety domain
Ability to translate complex multi-stakeholder needs into intuitive products and services
Strong collaboration skills to work with engineers, data science, legal, policy, and operations teams
Experience defining and measuring outcomes and impact for product initiatives
Deep understanding of user protection mechanisms and emerging threats in content safety
Ability to plan adoption timelines and balance immediate needs with long-term sustainability
Experience partnering with engineering leadership to develop and execute product vision and strategy
Excellent communication skills to proactively share product vision and roadmap progress with stakeholders at all levels

Responsibilities

Translate complex multi-stakeholder needs into intuitive products and services, collaborating with engineers on solutions that turn safety into usability
Define and articulate measurable safety outcomes and impact for key initiatives, linking work to value and ensuring clear alignment on user needs
Prioritise incoming requests for the team and support the Team Eng Lead in prioritising the backlog and development sprints
Build a deep understanding of current user protection mechanisms across Canva to understand existing issues and escalation points
Plan out adoption timelines with buy-in from internal teams, balancing immediate needs with long-term sustainability and efficiency
Partner with engineering leadership to refine and operationalise the vision and strategy for content safety across review tooling, policy enforcement, UX, and wellness
Proactively communicate product vision, roadmap progress, and upcoming changes to stakeholders at all levels in the organization
Assess Canva product safety risks and work closely with product teams to ensure Trust & Safety mitigations align with industry best practices

Benefits

Flexible work location with choice in where and how you work, including flagship campus in Sydney and co-working spaces in Melbourne, Brisbane, Perth, and Adelaide
Opportunity to work on high-impact safety initiatives that protect millions of users globally
Collaboration with cross-functional teams including data science, GenAI, legal, and policy
Trust-based culture that empowers Canvanauts to choose the balance that helps them achieve their goals