Senior Product Manager - Retrieval Operations

4w1 month ago

Datavant

US · Full-time · $170,000 – $200,000

About this role

Datavant is the data collaboration platform trusted for healthcare, guided by a mission to make the world's health data secure, accessible, and actionable. As a Senior Product Manager on the Outreach team within Payer Data Product, you will lead product strategy and execution for a technology-first approach to provider outreach via internal operations teams.

You will drive investments in intuitive internal user experiences for agents and operators, data-driven insights, and AI-enabled workflows that empower operations teams to engage with providers more efficiently and at scale. Your focus will be on driving efficiency, scalability, and transparency in the retrieval of medical data.

You will set the vision for what success looks like, determine how to use the organization's resources to get there, and drive execution by motivating and hands-on doing. This includes writing great product documentation, a recurring roadmap, and business cases that provide clarity and motivation for what needs to be built.

By joining Datavant today, you are stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. You will be part of building the future of how data is connected and used to improve health.

Requirements

5+ years in a product management, product strategy, or similar role, ideally at a B2B health tech or healthcare company
Experience building and managing call center products, healthcare data workflows, or other high-volume, operations-focused systems
Thoughtful about your work, knowing when to zoom in on details and zoom out on the bigger picture
Highly organized and able to keep track of multiple threads easily, with team members confident in a product outcome when they know you are owning it
High bandwidth and high product output, with a complete understanding of the systems your product touches and how they are used in practice

Responsibilities

Set the vision for your product by outlining the customer need, how we solve the problem, and how this will evolve in 3 months, 1 year, and 5 years from now
Be customer-centric by obsessing about solving the customer's problem and engaging with customers and customer-facing teams on a daily basis
Be decisive by identifying current and future areas of ambiguity and providing direction along with reasoning and analysis
Drive execution by writing great product documentation, including a recurring roadmap and business cases, that provide clarity and motivation for what we need to build
Drive adoption by working closely across an organization, removing objections and roadblocks, and getting a firsthand view of how the product is received
Be a leader through example and attitude, generating workable solutions and taking good ideas from wherever they come

Benefits

Opportunity to work on a driven and highly collaborative team passionate about creating transformative change in healthcare
Chance to build the future of how data is connected and used to improve health, including powering the AI revolution in healthcare
Role with a focus on driving efficiency, scalability, and transparency in the retrieval of medical data