Product Manager - Buyer Experience

4w1 month ago

The Job Sauce

Remote · Full-time · $110,000 – $150,000

About this role

RB Global / IAA is seeking an experienced Product Manager to own the end-to-end buyer experience within our digital automotive marketplace. This role focuses on helping customers search, evaluate, and purchase vehicles online through intuitive, data-driven product experiences.

You will work cross-functionally with Engineering, Design, Data, and Marketing to improve search, SEO, personalization, and merchandising capabilities. The ideal candidate combines strong analytical and technical skills with a deep understanding of user behavior and online commerce.

You will own and evolve the buyer journey across search, browse, and purchase experiences, leveraging AI/ML to enhance search, recommendations, personalization, and merchandising. Success is defined by a clear, executed roadmap that drives buyer engagement and revenue, improved search and discovery performance, and a seamless, intuitive buyer experience.

This is a high-impact role shaping the strategic direction of our buyer-facing marketplace. You will help shape the future of a large-scale digital marketplace used by buyers around the world, with the opportunity to influence product strategy, improve customer experience, and drive profitable growth across the business.

Requirements

5+ years of Product Management or Product Development experience
Experience owning customer-facing digital products (marketplace, eCommerce, or SaaS)
Strong ability to translate business needs into technical requirements
Experience working cross-functionally with engineering and design
Strong written and verbal communication skills
Bachelor's degree or equivalent experience

Responsibilities

Own and evolve the buyer journey across search, browse, and purchase experiences
Use data, experimentation, and customer insights to drive product decisions
Partner closely with Engineering, Design, and Marketing to deliver product improvements
Build and execute a product roadmap aligned with RB Global growth objectives
Leverage AI/ML to enhance search, recommendations, personalization, and merchandising
Monitor product performance using analytics tools and experimentation platforms
Translate insights into clear product requirements, user stories, and backlogs
Communicate progress, risks, and trade-offs clearly to stakeholders