Senior Platform Engineer - Product Reliability

5w1 month ago

Kraken

Melbourne, AU · Full-time · A$150,000 – A$180,000

About this role

Kraken powers some of the most innovative global developments in energy, using technology to make a big green dent in the universe. We're building the most AI-driven, forward-thinking platform for energy management, from optimising renewable generation to delivering exceptional customer experiences.

As a Senior Product Reliability Engineer, you'll ensure the availability, performance, and scalability of products serving millions of customers. You'll be hands-on in code and infrastructure, teaching and supporting product teams on reliability best practices and implementation patterns.

You'll join our Global Platform Engineering Reliability team, based in Melbourne or remotely within Australia. This team is responsible for architecting, developing, and maintaining resilient, scalable infrastructure that powers our platform.

You'll have the opportunity to solve interesting and difficult problems, influence product teams in designing for resilience, and contribute to the evolution of our application deployment architecture. Your insights will directly improve core infrastructure and drive continuous improvement.

Requirements

Proficiency in supporting products that serve millions of customers, ensuring stability and high performance
Ability to keep up with best practices in building products for scale
Strong communication skills and attention to detail for pinpointing areas of enhancement
Hands-on experience with cloud infrastructure (AWS, GCP, or Azure) and modern stack technologies
Proficiency in scripting or programming languages (e.g., Python, Go) for automation and tooling
Experience with container orchestration (Kubernetes) and observability tools (e.g., Prometheus, Grafana)
Understanding of Site Reliability Engineering (SRE) principles and incident response processes

Responsibilities

Teach and support product teams on best practices for reliability, implementation patterns, and effective usage of existing platforms
Be hands-on in code and infrastructure to help product teams with reliability improvements
Support the build-out of proof-of-concept requirements in product teams to evolve application deployment architecture
Collaborate with product teams to support the release of new features and services, ensuring adherence to reliability and performance standards
Guide product teams in designing systems for resilience and graceful failure under heavy load
Assist application teams with post-incident tasks and contribute to the creation and review of post-mortem documentation
Analyse incident metrics to identify trends and potential improvements, communicating these insights to product teams

Benefits

Remote work flexibility within Australia (Melbourne or anywhere in Australia)
Opportunity to work on cutting-edge AI-driven energy platform transforming the industry globally
Join a global team pioneering smart, sustainable energy solutions
Solve interesting and difficult problems that shape a better, more sustainable future